Alert Type

PSN - Product Support Notification
Low/NotificationCLI command upgrade to post 19.2 release requires 2 steps upgrade.
Low/NotificationRequire more steps to upgrade the platform.

Alert Description

According to TSB17603 [juniper.net], certain platforms are not required to perform i40e-NVM upgrade in order to deploy JUNOS vmhost image based on Linux WRL9 or later. However, when user tries to upgrade those platforms without i40e-NVM upgrade, the following error might be seen:

lab@ptx10016-re0> request vmhost software add /var/tmp/junos-vmhost-install-ptx-x86-64-22.1R1.10.tgz no-validate
Verified junos-vmhost-install-ptx-x86-64-22.1R1.10 signed by PackageDevelopmentECP256_2022 method ECDSA256+SHA256
i40e NVM version is f4.33
please update i40e NVM exitting with failure
ERROR: Failed to add junos-vmhost-install-ptx-x86-64-22.1R1.10.tgz
warning: Host software installation has failed.


The above error message is incorrect as i40e-NVM upgrade is not required for the platform exception list under TSB17603 [juniper.net].

To overcome the above issue user could upgrade the platform using one of the following upgrade method.
  1. With CLI command to perform upgrade, before upgrading the JUNOS version to post 19.2 release, upgrade the platform with any 19.2 release image as an intermediate step. After the upgrade to JUNOS version 19.2 release is completed, user could perform another upgrade to the targeted JUNOS release.
  2. Perform USB drive installation of JUNOS with the targeted release.

 

Solution

CLI command upgrade to post 19.2 release requires 2 steps upgrade which could require longer maintenance window to complete the upgrade process.