Alert Type

PSN - Product Support Notification

Product Affected

PTX5000 3rd Gen HD FPC FPC3-PTX-U3 (750-052075), PTX5000 3rd Gen FPC FPC3-PTX-U2 (750-052921)

Alert Description

The EOL of a particular component on the PTX5000 FPC Type 3 has been provided to Juniper.   The new component will begin to ship from Juniper factories and Logistics spares depots in March, 2018.  The replacement for this component requires a JUNOS change to operate correctly.   If the PTX 5000 FPC type 3 with the new component is installed in the system which is running an older JUNOS release version without this change, the FPC may fail to boot up.  As a result, PTX routers  must be upgraded   to a version of JUNOS that supports the new component.  A ll customers are encouraged to upgrade the JUNOS as soon as possible. 
 
The model number FPC3-PTX-U2 and FPC3-PTX-U3 will remain the same after a new component is introduced. 

Solution

It is highly recommended that customers qualify and upgrade to a Junos as soon as possible that can run both current version of  FPC3-PTX-U2 and  FPC3-PTX-U3  and newer revision of it which will be gradually phased in March 2018.
The software change for PTX5000 FPC type 3 has been implemented in various JUNOS release branch and available for download and upgrade..
 
15.1F6-S7
16.1R4-S4
16.1R5
16.2R2
16.2R3
17.1R3
17.2R2
17.3R1