Problems that may be encountered when attempting to install SSR software using USB

Documentation

Create USB instructions

https://www.juniper.net/documentation/us/en/software/session-smart-router/docs/intro_creating_bootable_usb

SSR boot from USB documentation can be found here:

https://www.juniper.net/documentation/us/en/software/session-smart-router/docs/intro_installation_bootable_media/#booting-from-the-usb

Problems

USB not seen in boot menu

• recreate a bootable USB using a different USB stick

USB might be disabled or password-protected.

• Refer: https://www.juniper.net/documentation/us/en/software/session-smart-router/docs/sec-usb-security
• If password is not known then last option is to RMA the box.

2025-06-20: Added USB might be disabled

2025-06-12 : Article Created