Description

Customer device RE0 reports the "ssd Error" as below and this error can be cleared by itself.

 

user@PTX10008-re0> show chassis alarms

 

0 alarms currently active

 

 

user@PTX10008-re0> show chassis routing-engine

 

Routing Engine status:

 

 Slot 0:

 

  Current state         Master

 

  Election priority       Master (default)

 

  Temperature        25 degrees C / 77 degrees F

 

  CPU temperature      25 degrees C / 77 degrees F

 

  DRAM           117097 MB (131072 MB installed)

 

  Memory utilization     10 percent

 

  5 sec CPU utilization:

 

==========================

 

user@PTX10008-re0> show chassis routing-engine

 

Routing Engine status:

 

 Slot 0:

 

  Current state         Master

 

  Election priority       Master (default)

 

  Temperature        25 degrees C / 77 degrees F

 

  CPU temperature      25 degrees C / 77 degrees F

 

  DRAM           117097 MB (131072 MB installed)

 

  Memory utilization     10 percent

 

  5 sec CPU utilization:

 

####################

 

user@PTX10008-re0> show chassis routing-engine

 

Routing Engine status:

 

 Slot 0:

 

  Current state         Master

 

  Election priority       Master (default)

 

  Temperature        25 degrees C / 77 degrees F

 

  CPU temperature      25 degrees C / 77 degrees F

 

  DRAM           117097 MB (131072 MB installed)

 

  Memory utilization     10 percent

 

  5 sec CPU utilization:

 

 

user@PTX10008-re0> show log messages | match "ssd Error"

 

<11>1 2025-06-03T15:14:53.333Z PTX10008-re0 emfd-fpa 12484 - - EMF_FPA_FAULT_REP: createFault: Fault(Location: /Chassis[0]/Re[0] Module: platform Object: ssd Error: 14) reported

 

<11>1 2025-06-03T15:14:53.333Z PTX10008-re0 emfd-fpa 12484 - - EMF_FPA_ALARM_REP: RaiseAlarm: Alarm(Location: /Chassis[0]/Re[0] Module: platform Object: ssd Error: 14) reported

 

 

 

user@PTX10008-re0:

 

--------------------------------------------------------------------------

 

Filesystem       Size   Used   Avail Capacity Mounted on

 

/dev/root        36M    36M     0   100% /run/initramfs

 

/dev/sda2        32G   5.3G    25G   18% /soft

 

/dev/sda5       3.0G   578M   2.2G   21% /data

 

/dev/sda7       145G   118G    21G   86% /var

 

/dev/loop0       15G    38M    14G    1% /data/var/external

 

devtmpfs        63G     0    63G    0% /dev

 

/tmp          63G     0    63G    0% /run/initramfs/uswitch/tmp

 

------------------------------------------------

Symptoms

<11>1 2025-06-03T15:14:53.333Z user@PTX10008-re0 emfd-fpa 12484 - - EMF_FPA_FAULT_REP: createFault: Fault(Location: /Chassis[0]/Re[0] Module: platform Object: ssd Error: 14) reported

<13>1 2025-06-03T15:14:53.333Z user@PTX10008-re0 emfd-fpa 12484 - - EMF_EVO_ALARM_SET: Alarm set: RE color=yellow, class=CHASSIS, reason=Host 0 Active Disk Usage Exceeded

<11>1 2025-06-03T15:14:53.333Z user@PTX10008-re0 emfd-fpa 12484 - - EMF_FPA_ALARM_REP: RaiseAlarm: Alarm(Location: /Chassis[0]/Re[0] Module: platform Object: ssd Error: 14) reported

<10>1 2025-06-03T15:14:53.338Z user@PTX10008-re0 - 13194 - - 2025-06-03 15:14:53 CRITICAL: disk_mgmt_tool.py:424 syslog(): alarm raised for high disk usage on /var 

<10>1 2025-06-03T16:55:26.344Z user@PTX10008-re0 - 6984 - - 2025-06-03 16:55:26 CRITICAL: disk_mgmt_tool.py:424 syslog(): Starts cleaning for /vardisk usage hit critical limit

<13>1 2025-06-03T16:55:32.086Z user@PTX10008-re0 platform-monitor 7268 - - disk usage below 90% on var

<13>1 2025-06-03T16:55:32.170Z user@PTX10008-re0 emfd-fpa 12484 - - EMF_EVO_ALARM_CLR: Alarm cleared: RE color=yellow, class=CHASSIS, reason=Host 0 Active Disk Usage Exceeded

<11>1 2025-06-03T16:55:32.171Z user@PTX10008-re0 emfd-fpa 12484 - - EMF_FPA_ALARM_CLR: ClearAlarm: Alarm(Location: /Chassis[0]/Re[0] Module: platform Object: ssd Error: 14) cleared

<11>1 2025-06-03T16:55:32.171Z user@PTX10008-re0 emfd-fpa 12484 - - EMF_FPA_FAULT_CLR: destroyFault: Fault(Location: /Chassis[0]/Re[0] Module: platform Object: ssd Error: 14) cleared

<10>1 2025-06-03T16:55:33.530Z user@PTX10008-re0 - 7373 - - 2025-06-03 16:55:33 CRITICAL: disk_mgmt_tool.py:424 syslog(): alarm cleared for high disk usage on /var

Solution

The logs are related to DISKUSEREXCEEDERR, which gets cleared since disk_mgmt_tool kicks in and clears the files post which the alarm gets cleared. This is expected behavior and per design.

Modification History

2025-06-04 : Article Created