Description

Technology: SD-WAN

Following a carrier outage on SSR port ge-0/0/0, the WAN port has not recovered.

Symptoms

SSR port ge-0/0/0 is down.

Solution

From the console/remote shell login to PCLI and run command show device-interface, verify the following

 Admin Status:    

 Operational Status: 

 Provisional Status:


Check the Cable/SFP is working fine. Try and replace the same and validate if the ports status is UP

Connect the Cable to another device and validate if the ports status is UP.

Modification History

2025-05-21 : Article Created