Description

Type: Problem - Specific Devices Impacted

Technology: SD-WAN


Symptoms

Router got disconnected from mist during ZTP

ge-0/0 interface changed to down on MIST.

Connected to device via console it shows as disconnected from mist .

DNS resolution is failing with DNS ip as 1.1.1.1

Solution

Connected to device via console

Run command show arp and ensure ARP is successfully resolved for WAN Gateways.

Ensure internet reachability for Internet Circuits.

Restart 128T service using the command systemctl restart 128T from shell.

Modification History

2025-05-15 : Article Created