The customer has onboarded the SSR devices onto MIST portal but they are showing as Disconnected due to improper DNS server configuration.
n/a
We will have to perform the change in two steps.
First step is to edit the DNS server configuration in the hub profile and save the profile.
Second step would be to delete the existing DNS configuration from the PCLI and then add the correct DNS servers.
pcli
To delete the existing configuration :
config authority router <hub name> delete dns-config static
config authority delete service _management_dns_v4_0
To add the correct DNS servers :
config authority router <hub name> dns-config static address <dns server>
config authority service _management_dns_v4_0 address <dns server>
commit
After making this change, please check the contents of /etc/resolv.conf to confirm whether the correct DNS server is configured. If the correct DNS server is configured, you can check the connectivity to MIST by running the below command.
systemctl status 128T-mist-agent
show mist