This article explains the procedure to fix if the VPN monitoring page displays no data available

You may encounter the following error, as illustrated in the screenshot.

1. Please make sure that both SRX devices are managed within the same domain in Security Director.

2. Verify whether KMD logs are being received by navigating to SD >> Monitor >> Events and Logs >> IPSec VPNs.

3. If both conditions are met and the issue persists, we recommend contacting JTAC support for further assistance.

Note: Data will not be available if the SRX devices are managed under different domains or if one of the endpoints is a third-party device, which constitutes a limitation.