This article provides information about device subscriptions and whether they can be transferred to another device.

Unable to remove/re-assign device SSRN subscription when the device is in down state on SDC.

Restrictions on SSRN Subscription Management:

Once a device is associated with an SSRN subscription, you cannot disassociate or re-assign that specific subscription from the device itself.

How to Re-assign SSRN Subscriptions:

To make an SSRN subscription available for another device, you must first delete the original device from the Devices page. This action will free up the subscription, allowing you to then re-assign it.

Important Note on Device Status:

You cannot allocate or assign an SSRN subscription to any managed device that is currently in a "down" state on the SDC. If a device is down, the "Manage subscription" option will be inactive (greyed out).

Sample: 

Note : If you face any further issues, please contact JUNIPER JTAC Support for assistance.

2025-05-02 : Article Created

2025-07-07: Changed visibility and re-worded the article and added related info.

How to locate the SSRN for Juniper Security Director Cloud

Add and Manage Subscriptions

Delete a Subscription