Description

EVO PFEMAND core happened on backup RE in ACX7348

Mar 17 14:46:17 re1-re1 evo-pfemand[15088]: [t:15088] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:17 re1-re1 evo-pfemand[15088]: EVO_PFEMAND_ASIC_PROGRAM_FAILED: Failed to program the hardware with an error - internal software
Mar 17 14:46:17 re1-re1 evo-pfemand[15088]: [t:15088] [Error] compName = "Broadcom", tpName = "BrcmErrorMsg", msg = " Failed to program the hardware with an error - = internal software, during = jsh_process_command"
Mar 17 14:46:19 re1-re1 audit[15088]: ANOM_ABEND auid=4294967295 uid=0 gid=0 ses=4294967295 pid=15088 comm="EvoPfemand-main" exe="/usr/sbin/evo-pfemand" sig=11 res=1
Mar 17 14:46:19 re1-re1 kernel: audit: type=1701 audit(1742222779.728:112): auid=4294967295 uid=0 gid=0 ses=4294967295 pid=15088 comm="EvoPfemand-main" exe="/usr/sbin/evo-pfemand" sig=11 res=1
Mar 17 14:46:22 re1-re1 systemd[1]: evo-pfemand.service: Main process exited, code=dumped, status=11/SEGV
Mar 17 14:46:22 re1-re1 evo-pfemand_poststop.sh[2345]: PCI cleanup done for BCM Q2C
Mar 17 14:46:22 re0-re0 sysman[9340]: SYSTEM_APP_OFFLINE_EVENT: App went offline re1-evo-pfemand
Mar 17 14:46:22 re1-re1 mgd[2372]: UI_CMDLINE_READ_LINE: User 'root', command 'show configuration | except SECRET-DATA | save /var/core/.staging/re1-re1/evo-pfemand.re.re1.15088.2025_03_17.14_46_19/juniper.conf '
Mar 17 14:46:24 re1-re1 mgd[2492]: UI_CMDLINE_READ_LINE: User 'root', command 'show system rollback 1 | except SECRET-DATA | save /var/core/.staging/re1-re1/evo-pfemand.re.re1.15088.2025_03_17.14_46_19/juniper.conf.1 '
Mar 17 14:46:24 re1-re1 systemd[1]: evo-pfemand.service: Failed with result 'core-dump'.
Mar 17 14:46:27 re1-re1 evo-pfemand_prestart.sh[2807]: PCI rescan done to detect BCM Q2C
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:28 re0-re0 sysman[9340]: SYSTEM_APP_ONLINE_EVENT: App went online re1-evo-pfemand
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] compName = "PFE", tpName = "MefPfeOptions", msg = " Failed to get = pfe_json_file"
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] compName = "PFE", tpName = "BrcmEncapDbPfeOptions", msg = " Failed to get = pfe_json_file"
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] compName = "Cos", tpName = "EvoCos", msg = " void BrcmCosPfeOptions::initNoIpTosRewrite() = Failed to get pfe option json file"
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:28 re1-re1 evo-pfemand[2808]: [t:af8] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 14:46:29 re1-re1 evo-pfemand[2808]: [t:3256] [Error] IPC : Invalid RPC request key: 0x00230000
Mar 17 15:06:44 KOL-DC1-1F-MMR1-R06-26-28U-INT-R1-re1 evo-pfemand[2808]: [t:2808] [Error] Fpc: Failed to get Feb Assembly-id
Mar 17 15:06:44 KOL-DC1-1F-MMR1-R06-26-28U-INT-R1-re1 evo-pfemand[2808]: EVO_PFEMAND_ASIC_PROGRAM_FAILED: Failed to program the hardware with an error - internal software
Mar 17 15:06:44 KOL-DC1-1F-MMR1-R06-26-28U-INT-R1-re1 evo-pfemand[2808]: [t:2808] [Error] compName = "Broadcom", tpName = "BrcmErrorMsg", msg = " Failed to program the hardware with an error - = internal software, during = jsh_process_command"
Mar 17 15:06:46 KOL-DC1-1F-MMR1-R06-26-28U-INT-R1-re1 audit[2808]: ANOM_ABEND auid=4294967295 uid=0 gid=0 ses=4294967295 pid=2808 comm="EvoPfemand-main" exe="/usr/sbin/evo-pfemand" sig=11 res=1

Symptoms

Non-service impacting EVO-PFEMAND core-dump will be seen on backup RE

Solution

To upgrade to the below PR's fix release


PR1783844 -Gamora: evo-pfemand cored at JBcmDispatch::


Resolved-In

evo:23.4R1-S1-EVO evo:23.4R2-EVO evo:24.1R1-EVO evo:24.2R1-EVO

Modification History

2025-04-30 : Article Created