Description

Customer's ACX7100 suddenly started showing the below alarms.

They are not using DHCP so they don't understand why they are getting this messages.

 

Alarm time Class Description

2025-03-21 12:57:03 CET Major Application jdhcpd fail on node Re0

2025-03-21 14:01:16 CET Major Application mcsnoopd-agent fail on node Re0

2025-03-21 14:01:16 CET Major Application mcsnoopd fail on node Re0

2025-03-21 12:57:03 CET Major Application rep-clientd fail on node Re0

2025-03-21 12:57:03 CET Major Application rep-serverd fail on node Re0

Symptoms

Mar 21 12:57:03 JTAC sysman[13182]: SYSTEM_APP_FAILED_EVENT: App has failed re0-rep-clientd

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_FPA_FAULT_REP: createFault: Fault(Location: /Chassis[0]/Re[0] Module: sysman Object: rep-clientd:0 Error: 2) reported

Mar 21 12:57:03 JTAC sysman[13182]: SYSTEM_APP_FAILED_EVENT: App has failed re0-rep-serverd

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_EVO_ALARM_SET: Alarm set: APP color=red, class=CHASSIS, reason=Application rep-clientd fail on node Re0

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_FPA_ALARM_REP: RaiseAlarm: Alarm(Location: /Chassis[0]/Re[0] Module: sysman Object: rep-clientd:0 Error: 2) reported

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_FPA_FAULT_REP: createFault: Fault(Location: /Chassis[0]/Re[0] Module: sysman Object: rep-serverd:0 Error: 2) reported

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_EVO_ALARM_SET: Alarm set: APP color=red, class=CHASSIS, reason=Application rep-serverd fail on node Re0

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_FPA_ALARM_REP: RaiseAlarm: Alarm(Location: /Chassis[0]/Re[0] Module: sysman Object: rep-serverd:0 Error: 2) reported

Mar 21 12:57:03 JTAC sysman[13182]: SYSTEM_APP_FAILED_EVENT: App has failed re0-jdhcpd

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_FPA_FAULT_REP: createFault: Fault(Location: /Chassis[0]/Re[0] Module: sysman Object: jdhcpd:0 Error: 2) reported

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_EVO_ALARM_SET: Alarm set: APP color=red, class=CHASSIS, reason=Application jdhcpd fail on node Re0

Mar 21 12:57:03 JTAC emfd-fpa[15424]: EMF_FPA_ALARM_REP: RaiseAlarm: Alarm(Location: /Chassis[0]/Re[0] Module: sysman Object: jdhcpd:0 Error: 2) reported

Mar 21 12:57:33 JTAC crond[11032]: (*system*) RELOAD (/etc/cron.d/crontab_cli)

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Mar 21 12:58:56 JTAC sysman[13182]: SYSTEM_APP_STARTING_EVENT: App starting re0-jdhcpd

Mar 21 12:58:56 JTAC sysman[13182]: SYSTEM_APP_STARTING_EVENT: App starting re0-rep-clientd

Mar 21 12:58:56 JTAC sysman[13182]: SYSTEM_APP_STARTING_EVENT: App starting re0-rep-serverd

Mar 21 12:58:56 JTAC systemd[1]: Reloading.

Solution

These events seem to be transient in nature, wherein app failure happened & auto restart did not bring up the apps.

The application is available in evo software, even if you are not using it & hence we may see the app failure logs.

Since they are not using the service, these will not impact traffic.

  

We may need to reboot the whole box to clear them or since its not having impact, you may ignore them as well.

The reboot cleared the alarms in current case.

Modification History

2025-04-23 : Article Created