Description

ACX configuration wiped out anytime it reboots

Symptoms

INFO: ZTP: Unable to lock config db retry config commit

Solution

We have resolved the issue by stopping the ZTP lock & removing the ZTP config from device.

 

Stop ZTP:

start shell

systemctl stop ztp

 

Above step will remove the continuous logging of "INFO: ZTP: Unable to lock config db retry config commit" & allow commits. 

 

Config removal for ZTP:

delete system commit factory-settings

delete system phone-home

delete chassis auto-image-upgrade

 

We added few manual config lines in device after config removal & rebooted the device from cli.

The device came up with config intact & hence confirmed the issue was resolved.

Modification History

2025-04-15 : Article Created