Description

The system encountered a socket close event, causing it to go "headless," meaning it could no longer communicate properly. The closure of the Master socket led to the PFE thread being stopped, and without a soft restart enabled, the FPC terminated its own operation ("suiciding").


Symptoms

Loss of communication and halting of the PFE thread, resulting in FPC shutdown.

 

Mar 22 08:04:58.910 2025 router fpc7 pfeman_rt_process_aft_socket_trigger: socket close event for connection 2, so_error=success

 

Mar 22 08:04:58.911 2025 router fpc7 PFEMAN: Master socket closed

 

Mar 22 08:04:58.911 2025 router fpc7 CMLC: Going headless; PFE/Master socket closed

 

Mar 22 08:04:58.911 2025 router fpc7 PFEMAN: Master socket closed and PFEMAN soft restart was not enabled...suiciding

 

Mar 22 08:04:58.911 2025 router fpc7 CMLC: Going headless; PFE thread stopped

 

Solution

Identify the Cause of Socket Closure:

  • Investigate logs to find the root cause of the socket close event.

Ensure Proper Socket Handling:

  • Verify correct socket management and error handling configurations.

Check System and Component Health:

  • Review the health of the PFE and other critical components.

Consider Network Redundancy:

  • Implement redundancy to maintain communication during socket issues.

Monitor for Recurrence:

  • Monitor the system for similar issues to ensure proper resolution.


Contact Juniper Technical Assistance Center (JTAC) for further assistance.


Modification History

2025-04-07 : Article Created