Description

Unable to add any QFX5220-32CD or QFX5130-48C switches to Juniper Support Insights.  

Port 2200 does not get established.  To view this run "show system connections | match 2200” from the CLI.  No connections are shown .

 

 

 

Solution

 

Solution: This is an issue on Junos EVO, when configured with mgmt-junos routing-instance, DNS cannot be resolved from the MIST cloud.  The fix will be available in next S release 23.4R2-S5-EVO

 

Workaround:

 

Replace the  Below:

set system services outbound-ssh client ai-prod jsi-term.ai.juniper.net port 2200 timeout 60 retry 1000

 

With:

set system services outbound-ssh client ai-prod 54.214.175.145 port 2200 timeout 60 retry 1000

Modification History

2025-04-03 : Article Created