Description

A major FPC alarm was created along with PFE being disabled and service impact as shown below.


user@root> show chassis alarms

1 alarms currently active

Alarm time Class Description

2025-03-14 16:20:52 UTC Major FPC 10 Major Errors - XM Chip Error code: 0x7012c


{master}

user@root> show chassis fpc 10

Temp CPU Utilization (%) CPU Utilization (%) Memory Utilization (%)

Slot State (C) Total Interrupt 1min 5min 15min DRAM (MB) Heap Buffer

10 Online 47 28 0 27 29 32 3584 29 26


{master}

user@root> show chassis fpc 10 detail

Slot 10 information:

State Online

Temperature 47 degrees C / 116 degrees F

Total CPU DRAM 3584 MB

Total XR2 518 MB

Total DDR DRAM 49920 MB

Start time 2020-08-18 22:37:36 UTC

Uptime 1668 days, 17 hours, 50 minutes, 41 seconds

Max MPC base power consumption 834 Watts

Max MIC0 power consumption 96 Watts

Max MIC1 power consumption 96 Watts

Max MPC total power consumption 1026 Watts


{master}

user@root> show chassis fpc errors

FPC Level Occurred Cleared Threshold Action-Taken Action

10 Minor 0 0 1 0 LOG|CM ALARM|

Major 1 0 1 3 CM ALARM|DISABLE PFE

Fatal 0 0 1 0 RESET

Pfe-State: pfe-0 -DISABLED | pfe-1 -ENABLED | pfe-2 -ENABLED | pfe-3 -ENABLED |

Symptoms

Mar 14 16:20:52 user@root chassisd[7242]: %DAEMON-3: FPC 10 sent action 0x44 that is not configured 0x2 

Mar 14 16:20:52 user@root alarmd[7554]: %DAEMON-4: Alarm set: FPC color=RED, class=CHASSIS, reason=FPC 10 Major Errors - XM Chip Error code: 0x7012c

Mar 14 16:20:52 user@root craftd[7246]: %DAEMON-4: Major alarm set, FPC 10 Major Errors - XM Chip Error code: 0x7012c

Mar 14 16:20:54 user@root : %PFE-3: fpc10 XMCHIP(0): XMCHIP(0): FI: Protect: Log Error 0x1, Log Address 0x6, Multiple Errors 0x0 

Mar 14 16:21:06 user@root : %PFE-5: fpc10 PFE 0: 'PFE Disable' action performed. Bringing down ifd et-10/0/0 357 

Mar 14 16:21:06 user@root kernel: %KERN-3: if_msg_ifd_cmd_tlv_decode ifd et-10/0/0 #357 down with ASIC Error

Mar 14 16:21:07 user@root : %PFE-3: fpc10 Cmerror Op Set: XMCHIP(0): XMCHIP(0): FI: Protect: Parity error for alloc chunk buffer 

Solution

Step 1: Recommend to reboot the FPC through CLI

 

request chassis fpc offline slot 1

request chassis fpc online slot 1

 

Step 2: If you are still seeing the alarm and the failed message, try and re-seat the FPC.


request chassis fpc offline slot 1

Re-seat the FPC

request chassis fpc online slot 1

 

Step 3: if the issue is fixed after above steps, we can monitor this transient hardware error for 48hrs. If the alarms persist, we shall proceed further with an RMA for the FPC involved. Contact JTAC for further assistance.


Modification History

2025-04-01 : Article Created