Description

When upgrading from JSA version 7.5.0 UP7 to UP8 or UP9 you might see the following error:

[ERROR](testmode) Unable to find cliniq binary at /opt/qradar/support/cliniq
[ERROR](testmode) Unable to run cliniq.
[INFO](testmode) Set qradar status to 'Patch Test Failed'
[DEBUG](testmode) setting patch test failed

 

Symptoms

Failed patch/upgrade.

The cliniq script might be missing or the symlink for the script might get broken during the RHEL upgrade from 7 to 8.

Solution

1. Check whether the following file(s) exists:
# ls -l /opt/qradar/support/bin/cliniq/cliniq*
-rwxr-xr-x 1 nobody nobody 6897556 Jan 29  2024 /opt/qradar/support/bin/cliniq/cliniq-0.4.3
-rwxr-xr-x 1 nobody nobody 5158416 Jan 29  2024 /opt/qradar/support/bin/cliniq/cliniq-0.7.3

2. Remove the old directory and add a symlink for cliniq-0.4.3 only. 
# rm -f /opt/qradar/support/cliniq
# ln -s /opt/qradar/support/bin/cliniq/cliniq-0.4.3 /opt/qradar/support/cliniq

3. Re-run the upgrade.
# /media/updates/installer

Modification History

2025-03-24 : Article Created