Description

We will not be able to see the revenue interfaces when we issue the command “show interfaces terse" as below.

 

root@> show interfaces terse

 

Interface               Admin Link Proto    Local                 Remote

dsc                     up    up       

em0                     up    up

em0.0                   up    up   inet     129.64.0.1/2

                                            143.64.0.1/2

                                   tnp      0x1400001

em1                     up    up

em1.32768               up    up   inet     192.168.1.2/24

em2                     up    up

fxp0                    up    up

fxp0.0                  up    up   inet     192.168.1.1/24

gre                     up    up

ipip                    up    up

lo0                     up    up

lo0.16384               up    up   inet     127.0.0.1           --> 0/0

lo0.16385               up    up   inet     10.0.0.1            --> 0/0

                                            10.0.0.16           --> 0/0

                                            128.0.0.1           --> 0/0

                                            128.0.0.4           --> 0/0

                                            128.0.1.16          --> 0/0

lsi                     up    up

mtun                    up    up

pimd                    up    up

pime                    up    up

 

No PICs are listed under the FPC, when we issue the "show chassis hardware" command

 

root> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis DB4918AK0144 SRX1500
Midplane REV 21 750-066121 BCAM6773 SRX1500
CB 0 REV 13 711-053838 BCAN6582 CPU Board
Routing Engine 0 BUILTIN BUILTIN SRX Routing Engine
FPC 0 REV 11 711-053832 BCAM5429 FEB
Power Supply 0 REV 01 740-089835 1EDPC1300C7 PS 400W 90-264V AC in
Power Supply 1 REV 01 740-089835 1EDPB1304HD PS 400W 90-264V AC in
Fan Tray 0 SRX1500 0, Front to Back Airflow - AFO
Fan Tray 1 SRX1500 1, Front to Back Airflow - AFO
Fan Tray 2 SRX1500 2, Front to Back Airflow - AFO
Fan Tray 3 SRX1500 3, Front to Back Airflow - AFO

Symptoms

FPC is down

No revenue interfaces will be displayed.

Solution

Verify the status of the FPC card using the below command,

root@> show chassis fpc detail no-forwarding

Slot 0 information:

 State                Present>>>>>>>>>>>>>>>>>>>FPC is in present state

 Total CPU DRAM          0 MB

 Total SRAM            0 MB

 Total SDRAM            0 MB

 Temperature           Absent

This states that the FPC card is still booting. Wait for sometime for the FPC to boot completely.

Wait for the FPC card to boot completely. Once the card has booted completely the status of the FPC card will be online and the revenue interfaces will be displayed. Also, PIC will be displayed as below.

root> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis DB4918AK0144 SRX1500
Midplane REV 21 750-066121 BCAM6773 SRX1500
CB 0 REV 13 711-053838 BCAN6582 CPU Board
Routing Engine 0 BUILTIN BUILTIN SRX Routing Engine
FPC 0 REV 11 711-053832 BCAM5429 FEB
PIC 0 BUILTIN BUILTIN 12x1G-T-4x1G-SFP-4x10G>>>>>>>>

If the FPC card continues to be in present state, raise a JTAC case for further investigation.

 

Modification History

v1