Description

The following errors are being observed on the Faulty FPC of the MX2020 device resulting in a disabling the PFE.

 


user@mx2020> show chassis alarms

2 alarms currently active

Alarm time Class Description

2025-01-24 15:55:44 UTC Minor FPC 18 Minor Errors

2025-01-24 15:52:22 UTC Major FPC 18 Major Errors

 


{master}

user@mx2020> show log messages | match alarm | except qsfp

Jan 24 15:52:22 <...> alarmd[28194]: %DAEMON-4: Alarm set: FPC id=150999656, color=RED, class=CHASSIS, reason=FPC 18 Major Errors

Jan 24 15:52:22 <...> craftd[27608]: %DAEMON-4: Major alarm set, FPC 18 Major Errors

Jan 24 15:52:23 <...> alarmd[28194]: %DAEMON-4: Alarm set: FPC id=167776872, color=YELLOW, class=CHASSIS, reason=FPC 18 Minor Errors

Jan 24 15:52:23 <...> craftd[27608]: %DAEMON-4: Minor alarm set, FPC 18 Minor Errors

Jan 24 15:52:23 <...> : %PFE-5: fpc18 Performing action cmalarm for error /fpc/18/pfe/0/cm/0/EA[2:0]/2/EACHIP_CMERROR_HMCIF_RX_LINK_INT_REG_HMC_FATAL_ERR (0x2400c1) in module: EA[2:0] with scope: pfe category: functional level: major

Jan 24 15:55:44 <...> : %PFE-5: fpc18 Performing action clear-cmalarm for error /fpc/18/pfe/0/cm/0/LKUP-EA[2:0]/2/LKUP_ASIC_PPE_TIMEOUT_CONGESTION (0x40098) in module: LKUP-EA[2:0] with scope: pfe category: functional level: minor

Jan 24 15:55:44 <...> : %PFE-5: fpc18 Performing action cmalarm for error /fpc/18/pfe/0/cm/0/XQSS(2)/2/XQSS_CMERROR_RATE_INT_REG_PROGRAM_FALLING_BEHIND_ERR (0x2300d1) in module: XQSS(2) with scope: pfe category: functional level: minor

Jan 24 15:55:44 <...> alarmd[28194]: %DAEMON-4: Alarm cleared: FPC id=167776872, color=YELLOW, class=CHASSIS, reason=FPC 18 Minor Errors

Jan 24 15:55:44 <...> craftd[27608]: %DAEMON-4: Minor alarm cleared, FPC 18 Minor Errors

Jan 24 15:55:44 <...> alarmd[28194]: %DAEMON-4: Alarm set: FPC id=167776872, color=YELLOW, class=CHASSIS, reason=FPC 18 Minor Errors

Jan 24 15:55:44 <...> craftd[27608]: %DAEMON-4: Minor alarm set, FPC 18 Minor Errors

Jan 24 16:02:54 <...> : %PFE-5: fpc18 Performing action cmalarm for error /fpc/18/pfe/0/cm/0/TOE-MQSS-2:0:0/2/TOE_ERR_TX_BLOCKED[1] (0x10409) in module: TOE-MQSS-2:0:0 with scope: pfe category: processing level: major

Solution

We recommend to perform the following steps in order to resolve the issue:

  • Gracefully restart the faulty FPC during a maintenance window.
  • If the above step does not resolve the issue, reseat the FPC and use a flashlight to check for any bent pins.
  • If the issue still persists, replacement of an FPC might be required in which case we proceed with an RMA.

Please reach out to Juniper TAC for further assistance.

Modification History

2025-02-11 : Article Created