Description


This article describes how to configure an Alert for port Down / UP, etc., in the Mist portal.



Symptoms


Mist port does not show any alert for Port Down or Up.

How to configure email alerts in Mist

Solution

 

In Juniper Mist, alerts present network and ongoing device issues. You can view alerts on the Juniper Mist portal by selecting Monitor > Alerts.

You can set up alerts and email updates for when certain ports on a WAN Edge device go online or offline. To configure alerts for specific ports, you need to label these ports in LAN or WAN settings of WAN Edge device.

To configure the alerts and notifications for specific ports, you must:

  • Change the WAN or LAN settings to label the specified ports in WAN Edge template or at device-level configuration page.

 

    1. In the Juniper Mist cloud portal, select Organization > WAN > WAN Edge Templates and select the WAN or LAN configuration that you want to update. (Or add a new configuration.)

      To configure at the device-level, select WAN Edges on the left-navigation bar and select WAN or LAN configuration of the selected device.

    2. Under Interface, enter the port or ports, and then select Enable “Up/Down Port” Alert Type check-box.

Repeat these steps for all critical ports.

 

  • Configure alerts and e-mail notifications for the specified ports in Alerts page.
    1. Go to Monitor > Alerts > Alerts Configuration and use the following check-boxes to enable alerts for the selected port:
      • Critical WAN Edge Port Up
      • Critical WAN Edge Port Down

 

Modification History

2025-02-07 : Article Created

Related Information

SSR WAN Edge Monitoring