This article explains current ongoing issue with partner setup account of Juniper facing problem with JSI Dashboard showing blank/empty.

JSP Dashboard for customer account login*(End Customer) will appear blank or Empty with No Data/ No Record message

Please check if customer has a partner account setup associated with their account. Check with End customer/user or customer Account's team for the details.

If yes, then please contact JTAC at the earliest and issue needs to be fixed in the backend.

Future deployment of partner setup account will fix this problem completely.

Issue is not seen for users/customer account which are not linked with partner account.