This article mentions the error when the SSR unable to connect to the mist cloud.

Below messages can be seen:

Issue from mist API Error: data temporary unavailable

issue from node 0 and node:

% Warning: Request failed and will be automatically retried but systemd service

mars is in a inactive state. Maybe try running 'systemctl status mars' and

restarting the service if it's not working?

2025/01/21 01:31:20 Trouble connecting to cloud: code 0x04 no default gateway, no default gateway

2025/01/21 01:31:20 called from connector/connector.go:1834

2025/01/21 01:33:13 "/var/tmp/ssr/ssr-running-transformed.tar.gz" uploaded to cloud

2025/01/21 01:35:01 Trouble connecting to cloud: code 0x07 no DNS response, lookup of "ep-terminator.ac5.mist.com" on DNS server "1.1.1.1:53" failed: lookup ep-terminator.ac5.mist.com on 1.1.1.1:53: read udp 169.254.127.127:36458->1.1.1.1:53: i/o timeout

If this is a new deployment, check the WAN link for internet connectivity, as per the message, SSR is not able to connect to the Internet.

Note that 1.1.1.1 is the default DNS server configured on SSR.

Device Onboarding

Mist WAN Edge Template