Description

In SD-Cloud, the scroll bar may not be displayed when viewing SRX firewall policies that extend beyond the visible area of the screen.

Symptoms

Users may experience the following behavior when viewing firewall policies across all zones:

 

  • The vertical scroll bar is not visible, preventing access to policy rules located below the initially displayed items.
  • Selecting the drop-down arrow beside a zone (expanding the zone) causes the scroll bar to appear and function normally.
  • Until a zone is expanded, users may be unable to scroll through policy entries that extend beyond the first visible page.
  • In some cases, the scroll bar is displayed but does not respond to scrolling actions until a zone is expanded.
  • The issue is typically not reproducible with a smaller number of policy rules (for example, 100, 200, or 500 rules).
  • The behavior may occur intermittently in environments with a larger number of policy rules (for example, 1,000 to 2,000 rules or more).

Solution

Cause: The issue has been observed intermittently when managing large policy sets and affects the rendering of the scrollable policy view.

 

Workaround: Use the "Expand All" option to expand all policy sections. Once expanded, the scroll bar becomes available, allowing users to navigate through all policy rules.

 

If the issue persists on your SD-Cloud organization, please contact HPE Juniper support for further investigation and assistance.

Modification History

2025-01-18 : Article Created