EVO-Console connection not working

Console connection not displaying any output. Cable and host verified as worked fine.

In Junos OS Evolved platforms, physical disconnection and reconnection of the console cable can cause the serial console to stop working, with a blank output appearing. This issue may be triggered by improper handling of the DCD (Data Carrier Detect) signal during the reconnection process, especially when intermediate adapters or unreliable cables are used. If the issue occurs, you can attempt to reconnect the serial console manually via SSH and run the systemctl commands to restart the serial-getty@ttyS0 service:

Start shell user root-

systemctl reset-failed serial-getty@ttyS0

systemctl restart serial-getty@ttyS0