MPC2E NG - Get command not supported error during PIC reset
Here is a snippet of outputs from the lab device where the error is encountered for reference:
root@router> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis JN11F4594AFB MX480
FPC 3 REV 33 750-063184 EBAS6812 MPC2E NG PQ & Flex Q
MIC 0 REV 37 750-028387 EAAX9345 3D 4x 10GE XFP
PIC 0 BUILTIN BUILTIN 2x 10GE XFP
PIC 1 BUILTIN BUILTIN 2x 10GE XFP
MIC 1 REV 26 750-049846 EAAZ1407 3D 20x 1GE(LAN)-E,SFP
PIC 2 BUILTIN BUILTIN 10x 1GE(LAN) -E SFP
PIC 3 BUILTIN BUILTIN 10x 1GE(LAN) -E SFP
root@router> show chassis fpc
Temp CPU Utilization (%) CPU Utilization (%) Memory Utilization (%)
Slot State (C) Total Interrupt 1min 5min 15min DRAM (MB) Heap Buffer
1 Online 51 15 0 13 13 13 3584
root@router> request chassis pic pic-slot 0 fpc-slot 1 offline
FPC slot 1 does not support this command
MPC2E NG PQ & Flex Q model has built-in PICs and does not support PIC reset via request chassis pic pic-slot x fpc-slot y offline/online and results in FPC slot x does not support this command.
However, the MPC2E NG PQ & Flex Q model does support MIC restart. For instance:
root@router> show chassis fpc pic-status 1
Slot 1 Online MPC2E NG PQ & Flex Q
PIC 0 Online 2x 10GE XFP
PIC 1 Online 2x 10GE XFP
PIC 2 Online 2x 10GE XFP
PIC 3 Online 2x 10GE XFP
root@router> request chassis mic mic-slot 1 fpc-slot 1 offline
fpc 1 mic 1 offline initiated, use "show chassis fpc pic-status 1" to verify
PIC 2 Offline 2x 10GE XFP
PIC 3 Offline 2x 10GE XFP
Opt to reset the MIC within which the desired PIC that needs reset is located and reset it via MIC offline/online as shown above.