Description

This article explains an issue where the Juniper Secure Connect (JSC) clients cannot access any of the remote protected resources.

Symptoms

JSC is configured to be hosted on a loopback interface. Users can connect to JSC but cannot access any remote protected resources.

Solution

If the JSC or any ipsec VPN is hosted on a loopback interface, it is a must that the loopback interface and the ingress physical interface (interface receiving the traffic from JSC clients) are assigned to the same security zone. If these 2 interfaces belong to 2 different security zones, interested tunnel traffic will be dropped on SRX and the remote users will not be able to access the remote protected resources sitting behind SRX.

Modification History

2024-12-11 : Article Created