Description

SSR tech-support-info logs collection with time stamp

tech-support-info collect logs created after the provided time.

Symptoms

From 6.1 release, the tech-support-info can be used to collect logs with the provided time.

Solution

From PCLI

 

# save tech-support-info since

 

since    Only collect logs created after the provided time. Can either be a

      timestamp or a delta, such as 45m, 1d, or 1mo [type: timestamp]

      (default: 1d)

 

e.g.

 

# save tech-support-info since

5m 15m 30m 1h 3h 6h 12h 24h 2d 7d 30d 90d 6mo 

 

Note :- the default log collection time stamp is 1d.

 

 

Example output

[email protected]# save tech-support-info since 7d
Gathering Tech Support Info...
Limiting log collection to 7 days
Archive saved to /var/log/128technology/tech-support-info-node0.000000ffffff-router-standalone-20251125170225.zip
[email protected]#

Modification History

2024-12-09 : Article Created

2025-11-25 : Added example CLI output