Customer done a upgrade-group update with new version of 22.4R3-S5 and the Satellite's were upgraded with the proper version.
But when checking the upgrade-group status command we can see the Group state reporting that the image-not-sync issue even when the Version in the Satellite is in Sync.
Also when trying to commit the version or remove the previous image related to the upgrade-groups the below error will print
Group <GROUPNAME> image version is not in sync with peer
root@ex9200A>show chassis satellite upgrade-group extensive
root@ex9200A
Group Sw-Version Group Slot. State State GROUPNAME 22.4R3-S5.11 image-not-sync 83 version-in-sync 84 version-in-sync 151 version-in-sync 152 version-in-sync 153 version-in-sync 179 version-in-sync
root@ex9200A> show chassis satellite fpc-slot 83 detailSatellite Alias: 83FPC Slot: 83Operational State: OnlineProduct Model: EX4300-48PProduct Family: ppcSerial number: XXXXXXXXXXXDevice Reachability: LocalSystem id: XX:XX:XX:XX:XX:20Software package version: 22.4R3-S5.11. <<========= Host software version: 1.1.2Downloaded software version: 21.4R3-S5.4. <<=========
root@ex9200A> show chassis satellite fpc-slot 83 detail
Satellite Alias: 83
FPC Slot: 83
Operational State: Online
Product Model: EX4300-48P
Product Family: ppc
Serial number: XXXXXXXXXXX
Device Reachability: Local
System id: XX:XX:XX:XX:XX:20
Software package version: 22.4R3-S5.11. <<=========
Host software version: 1.1.2
Downloaded software version: 21.4R3-S5.4. <<=========
root@ex9200>commit
root@ex9200
This issue is seen if the customer has a Dual AD setup which will cause the sync issue with the upgrade-group between the AD pair if one of the AD has a different image which can be checked with the below command.
root@ex9200A> show chassis satellite software detailSoftware package version: 22.4R3-S5.11Platforms supported by package: ppc Platform Host Version Models Supported ppc 1.1.2 EX4300-24P EX4300-24T EX4300-32F EX4300-48P EX4300-48T EX4300-48T-BF EX4300-48T-DC EX4300-48T-DC-BFCurrent Groups: GROUPNAME
root@ex9200B> show chassis satellite software detailSoftware package version: 21.4R3-S5.4Platforms supported by package: ppc Platform Host Version Models Supported ppc 1.1.2 EX4300-24P EX4300-24T EX4300-32F EX4300-48P EX4300-48T EX4300-48T-BF EX4300-48T-DC EX4300-48T-DC-BFCurrent Groups: GROUPNAME
Solution:
Correct the difference in the the peer AD with the same version and this should help resolve the issue
command:
root@ex9200B> request system software add /var/tmp/Satellite-ex-XXXXXX-22.4R3-S5.11.tgz upgrade-group GROUPNAME
Draft to Validated