Description

After upgrading to 21.4R3-S9.5 we observe empty cpu/memory on the backup RE

 

root@switch> show version detail no-forwarding

 

Hostname: switch

Model: ex4300-48p

Junos: 21.4R3-S9.5

 

 

root@switch> show virtual-chassis status

 

 

Preprovisioned Virtual Chassis

Virtual Chassis ID: facb.b230.56ae

Virtual Chassis Mode: Enabled

                        Mstr      Mixed Route Neighbor List

Member ID Status  Serial No  Model     prio Role   Mode Mode ID Interface

0 (FPC 0) Prsnt  PD3718440046 ex4300-48p   129  Master*   N VC  5 vcp-255/1/0

                                      1 vcp-255/1/1

1 (FPC 1) Prsnt  PD3718430580 ex4300-48p   129  Backup    N VC  0 vcp-255/1/0

                                      2 vcp-255/1/1

2 (FPC 2) Prsnt  PD3718430019 ex4300-48p    0  Linecard   N VC  1 vcp-255/1/0

                                      3 vcp-255/1/1

3 (FPC 3) Prsnt  PD3718440414 ex4300-48p    0  Linecard   N VC  2 vcp-255/1/0

                                      4 vcp-255/1/1

4 (FPC 4) Prsnt  PD3718440173 ex4300-48p    0  Linecard   N VC  3 vcp-255/1/0

                                      5 vcp-255/1/1

5 (FPC 5) Prsnt  PD3718440465 ex4300-48p    0  Linecard   N VC  4 vcp-255/1/0

                                      0 vcp-255/1/1

 

 

root@EX4300>

 

{master:0}

root@EX4300> show chassis routing-engine 

Nov 05 22:21:04

Routing Engine status:

 Slot 0:

  Current state         Master

  Temperature         51 degrees C / 123 degrees F

  CPU temperature       51 degrees C / 123 degrees F

  DRAM           2048 MB

  Memory utilization     74 percent

  5 sec CPU utilization:

   User           49 percent

   Background         0 percent

   Kernel          47 percent

   Interrupt         1 percent

   Idle            4 percent

  Model             EX4300-48P

  Serial ID           PD3718440046

  Start time           2024-10-30 08:50:49 UTC

  Uptime             6 days, 13 hours, 26 minutes, 59 seconds

  Last reboot reason       Router rebooted after a normal shutdown.

  Load averages:         1 minute  5 minute 15 minute

                    2.36    1.98    1.85

Routing Engine status:

 Slot 1:

  Current state         Backup

  CPU temperature       54 degrees C / 129 degrees F

  Memory utilization      0 percent >>>>>>>>>>>>>>>

  5 sec CPU utilization:

   User            0 percent

   Background         0 percent

   Kernel           0 percent

   Interrupt         0 percent

   Idle            0 percent >>>>>>>>>>>>>>>>>>>>>>>>

  Start time           2024-10-30 08:50:52 UTC

  Last reboot reason       Router rebooted after a normal shutdown.

  Load averages:         1 minute  5 minute 15 minute

                    0.19    0.20    0.17

 

 

Symptoms

After upgrading to 21.4R3-S9.5 we observe empty cpu/memory on the backup RE

 

root@switch> show version detail no-forwarding

 

Hostname: switch

Model: ex4300-48p

Junos: 21.4R3-S9.5

 

 

root@switch> show virtual-chassis status

 

 

Preprovisioned Virtual Chassis

Virtual Chassis ID: facb.b230.56ae

Virtual Chassis Mode: Enabled

                        Mstr      Mixed Route Neighbor List

Member ID Status  Serial No  Model     prio Role   Mode Mode ID Interface

0 (FPC 0) Prsnt  PD3718440046 ex4300-48p   129  Master*   N VC  5 vcp-255/1/0

                                      1 vcp-255/1/1

1 (FPC 1) Prsnt  PD3718430580 ex4300-48p   129  Backup    N VC  0 vcp-255/1/0

                                      2 vcp-255/1/1

2 (FPC 2) Prsnt  PD3718430019 ex4300-48p    0  Linecard   N VC  1 vcp-255/1/0

                                      3 vcp-255/1/1

3 (FPC 3) Prsnt  PD3718440414 ex4300-48p    0  Linecard   N VC  2 vcp-255/1/0

                                      4 vcp-255/1/1

4 (FPC 4) Prsnt  PD3718440173 ex4300-48p    0  Linecard   N VC  3 vcp-255/1/0

                                      5 vcp-255/1/1

5 (FPC 5) Prsnt  PD3718440465 ex4300-48p    0  Linecard   N VC  4 vcp-255/1/0

                                      0 vcp-255/1/1

 

 

root@EX4300>

 

{master:0}

root@EX4300> show chassis routing-engine 

Nov 05 22:21:04

Routing Engine status:

 Slot 0:

  Current state         Master

  Temperature         51 degrees C / 123 degrees F

  CPU temperature       51 degrees C / 123 degrees F

  DRAM           2048 MB

  Memory utilization     74 percent

  5 sec CPU utilization:

   User           49 percent

   Background         0 percent

   Kernel          47 percent

   Interrupt         1 percent

   Idle            4 percent

  Model             EX4300-48P

  Serial ID           PD3718440046

  Start time           2024-10-30 08:50:49 UTC

  Uptime             6 days, 13 hours, 26 minutes, 59 seconds

  Last reboot reason       Router rebooted after a normal shutdown.

  Load averages:         1 minute  5 minute 15 minute

                    2.36    1.98    1.85

Routing Engine status:

 Slot 1:

  Current state         Backup

  CPU temperature       54 degrees C / 129 degrees F

  Memory utilization      0 percent >>>>>>>>>>>>>>>

  5 sec CPU utilization:

   User            0 percent

   Background         0 percent

   Kernel           0 percent

   Interrupt         0 percent

   Idle            0 percent >>>>>>>>>>>>>>>>>>>>>>>>

  Start time           2024-10-30 08:50:52 UTC

  Last reboot reason       Router rebooted after a normal shutdown.

  Load averages:         1 minute  5 minute 15 minute

                    0.19    0.20    0.17

 

Solution

It is cosmetic issue. This will not impact the device.

When the issue is observed, we will not know the actual CPU/Memory.

Modification History

2024-11-19 : Article Created