Description

Hardware inventory:

Item       Version Part number Serial number   Description

Chassis                ABC123 MX960

Midplane     REV 44  750-047849  ABC123Enhanced MX960 Backplane

Fan Tray 0    REV 02  740-057995  ABC123 Enhanced Fan Tray

---- > Fan Tray 1 missing


Nov 15 06:21:38 2024 re0 alarmd[26506]: Alarm set: Fan id=33554788, color=YELLOW, class=CHASSIS, reason=Bottom Fan Tray Absent

Nov 15 06:21:38 2024 re0 craftd[25439]: Minor alarm set, Bottom Fan Tray Absent

Nov 15 06:21:40 2024 re0 chassisd[25435]: CHASSISD_BLOWERS_SPEED_FULL: Fans and impellers being set to full speed [fan/blower missing/failed]

Nov 15 04:03:30 2024 re0 chassisd[25435]: CHASSISD_IDEEPROM_READ_ERROR: Unable to read Bottom Fan Tray 1 ID EEPROM

Nov 15 06:21:57 2024 re0 alarmd[26506]: Alarm cleared: Fan id=33554788, color=YELLOW, class=CHASSIS, reason=Bottom Fan Tray Absent

Nov 15 06:21:57 2024 re0 craftd[25439]: Minor alarm cleared, Bottom Fan Tray Absent

Symptoms

MX960

Fan Tray not showing

CHASSISD_IDEEPROM_READ_ERROR logs

Solution

Open a JTAC Case for review

Modification History

2024-11-19 : Article Created