Description

On EX4100 series switch, you will observe 'reboot' message when issued 'request system power-off' command. This is a limitation on EX4100 only since power-off sequence is different from other EX series switch. Please note, this is a display issue and does not affect actual behavior.

Symptoms

On EX4100 series, CLI command 'request system power-off' is giving 'reboot' message as below:

 

user@EX4100> request system power-off
Reboot the system ? [yes,no] (no) yes

*** System shutdown message from user@EX4100 ***
System going down in 1 minute

Shutdown at Mon Nov 18 14:15:37 2024.
~snip~
System going down in 30 seconds

                Stopping cron.
Power-off in progress
~snip~
Uptime: 7d0h40m43s
Khelp module "jsocket" can't unload until its refcount drops from 4 to 0.
Rebooting...

 

Other EX series switch give 'Power Off the system' as expected:

 

user@Other EX> request system power-off
warning: This command will halt all the members.
If planning to halt only one member use the member option
Power Off the system ? [yes,no] (no) 

Solution

This is a display issue which does not affect the actual behavior. So even if you see 'reboot' message, the device won't reboot.

This is a limitation on EX4100 series switch because this behavior comes from internal sequence to power off and it is different from other EX series switch.
In case of EX4100, the system power-off is achieved by permanent reset flag on the board and there is no 'power off' flag has been supported.

 

Modification History

2024-11-18 : Article Created