Description

After Junos software upgrade to 22.4R3-S2, web authentication feature started to have intermittent problems - the authentication page was not available from time to time and timeout error occurred in the web browser.

Symptoms

While the issue is present, httpd process consumes a lot of resources:

user@SRX> show system processes extensive | match httpd
6272 nobody    123    0 23436K 10516K RUN    0   3:59 79.69% httpd
6272 nobody     32    0 23436K 10516K ucond  0   3:59  0.00% httpd

Restarting web-management process helps to recover until the issue is seen again.

user@SRX> restart web-management

 

Solution

This behavior is caused by a software bug which is related to a known PR: https://prsearch.juniper.net/problemreport/PR1832731

It also contains the software releases which have a fix for this issue.

Modification History

2024-11-15 : Article Created