In certain situations, the device hostname configured on the device does not synchronize with Junos Space. This article describes the condition and provides steps to resynchronize the hostname.

• The device hostname is changed directly from the device CLI.

• The updated hostname is not reflected in Junos Space.

• The device status shows Down or Not Synchronized in Devices > Device Management.

Manually resynchronize the device from the Junos Space UI.

1. Log in to the Junos Space Network Management Platform.

2. Navigate to:

Devices > Device Management

3. Right-click the affected device.

4. Select:

Device Operations > Resynchronize with Network

5. Ensure the device status is UP after resynchronization.

The device hostname should now update correctly in Junos Space.

Note:If the issue persists after resynchronization, please contact JUNIPER JTAC Support .