Description

> show chassis alarms

1 alarms currently active

Alarm time Class Description

2024-06-27 12:27:49 PDT Major Thermal Check Failed: Exceeded threshold value


> show log messages | match Thermal 


Jun 11 15:28:56.579 alarmd[28572]: Alarm set: Power Supply id=1048703, color=RED, class=CHASSIS, reason=Thermal Check Failed: Exceeded threshold value

Jun 11 15:28:56.580 craftd[28584]: Receive FX craftd set alarm message: color: 1 class: 100 object: 127 slot: 0 silent: 0 short_reason=Thermal Check Failed long_reason=Thermal Check Failed: Exceeded threshold value id=1048703 reason=201326592

Jun 11 15:28:56.580 craftd[28584]: Major alarm set, Thermal Check Failed: Exceeded threshold value

Jun 22 11:32:01.430 alarmd[28572]: Alarm cleared: Power Supply id=1048703, color=RED, class=CHASSIS, reason=Thermal Check Failed: Exceeded threshold value

Jun 22 11:32:01.431 craftd[28584]: Major alarm cleared, Thermal Check Failed: Exceeded threshold value

Jun 27 12:27:49.103 alarmd[28572]: Alarm set: Power Supply id=1048703, color=RED, class=CHASSIS, reason=Thermal Check Failed: Exceeded threshold value

Jun 27 12:27:49.104 craftd[28584]: Receive FX craftd set alarm message: color: 1 class: 100 object: 127 slot: 0 silent: 0 short_reason=Thermal Check Failed long_reason=Thermal Check Failed: Exceeded threshold value id=1048703 reason=201326592

Jun 27 12:27:49.104 craftd[28584]: Major alarm set, Thermal Check Failed: Exceeded threshold value

Symptoms

Power Supply 0  REV 06  740-054405  AC AFO 1600W PSU

Power Supply 1  REV 06  740-054405  AC AFO 1600W PSU

Power Supply 2  REV 06  740-054405  AC AFO 1600W PSU

Power Supply 3  REV 06  740-054405  AC AFO 1600W PSU

 

Fans spinning at normal speed:

 

Fans 

 

Fan Tray 0 Fan 0        OK     Spinning at normal speed

   Fan Tray 0 Fan 1        OK     Spinning at normal speed

   Fan Tray 1 Fan 0        OK     Spinning at normal speed

   Fan Tray 1 Fan 1        OK     Spinning at normal speed

   Fan Tray 2 Fan 0        OK     Spinning at normal speed

   Fan Tray 2 Fan 1        OK     Spinning at normal speed

  

Jun 27 12:27:49.103 test alarmd[28572]: Alarm set: Power Supply id=1048703, color=RED, class=CHASSIS, reason=Thermal Check Failed: Exceeded threshold value

Jun 27 12:27:49.104 test craftd[28584]: Receive FX craftd set alarm message: color: 1 class: 100 object: 127 slot: 0 silent: 0 short_reason=Thermal Check Failed long_reason=Thermal Check Failed: Exceeded threshold value id=1048703 reason=201326592

Jun 27 12:27:49.104 test craftd[28584]: Major alarm set, Thermal Check Failed: Exceeded threshold value

 

Oct 23 20:18:07 Thermal Check: Total FRU power computed is greater than total PSM power,Total PEM power:708, Total FRU power:722

 

The temperature of the device looks normal, and the power usage as well doesn't appear out of the ordinary:

 

> show chassis power no-forwarding

  

PEM 0:

 State:   Online

 Capacity: 1600 W (maximum 1600 W)

 DC output: 168 W (zone 0, 14.00 A at 12.00 V, 10% of capacity)

 

PEM 1:

 State:   Online

 Capacity: 1600 W (maximum 1600 W)

 DC output: 168 W (zone 0, 14.00 A at 12.00 V, 10% of capacity)

 

PEM 2:

 State:   Online

 Capacity: 1600 W (maximum 1600 W)

 DC output: 204 W (zone 0, 17.00 A at 12.00 V, 12% of capacity)

 

PEM 3:

 State:   Online

 Capacity: 1600 W (maximum 1600 W)

 DC output: 168 W (zone 0, 14.00 A at 12.00 V, 10% of capacity)

 

System:

 Zone 0:

   Capacity:     6400 W (maximum 6400 W)

   Allocated power:  708 W (5692 W remaining)

   Actual usage:   708 W

 Total system capacity: 6400 W (maximum 6400 W)

 Total remaining power: 5692 W

Solution

Suggested rebooting the PTX1000 since there is no information about this rare issue.

Modification History

2024-11-07 : Article Created