Description

On affected SRX4600 devices, the system may crash when OSPF comes up under specific conditions. This behavior has been identified as a known software issue related to FPGA interrupt handling in certain Junos releases.

Symptoms

You may observe one or more of the following:

  • The device crashes or generates a core dump when OSPF comes up
  • VPN or packet-forwarding issues may be seen before or during the crash
  • The device becomes stable only after disabling ipsec-performance-acceleration and power mode IPSEC

Solution

This issue is resolved by upgrading to a fixed Junos release.

Fixed releases include:

  • 19.4R3-S10
  • 20.2R3-S6
  • 20.3R3-S6
  • 20.4R3-S5
  • 21.1R3-S4
  • 21.2R3-S3
  • 21.3R3-S3
  • 21.4R3-S1
  • 22.1R2-S1
  • 22.1R3
  • 22.2R1-S2
  • 22.2R2
  • 22.2R3
  • 22.3R2
  • 22.4R1
  • 23.1R1

Upgrading to one of the above versions is the recommended resolution.

Note: In some cases, disabling ipsec-performance-acceleration and power mode IPSEC may help the device stabilize temporarily, but the permanent fix is to upgrade to a corrected release.

Modification History

2024-11-04 : Article Created