Description

DHCP is not working for printer

Symptoms

DHCP is not working for printer, when we move the printer to the different vlan its working fine.

Solution

Please follow the below steps to resolve the issue.


  • Move the printers to any other working vlan and check the status, if it working fine then move the printer back to the non-working vlan and follow below steps:
  • clear dhcp relay binding -> Will remove relay binding
  • clear ethernet-switching table for the printer mac
  • clear arp interface for the issue mac address
  • Try to flap the interface to initiate the DORA process and check the status, if the issue remains the same then proceed with below steps:
  • restart dhcp-service gracefully -> restart dhcp process
  • show system processes extensive | match dhcp -> confirm that PID change.


Modification History

2024-10-11 : Article Created