Description

Both REs are reflecting as "Slot 0" 

Routing Engine status:
 Slot 0:
   Current state                 Backup
   Election priority             Master (default)
   Temperature                31 degrees C / 87 degrees F
   CPU temperature            45 degrees C / 113 degrees F
   DRAM                       49100 MB (49152 MB installed)
   Memory utilization          4 percent
   5 sec CPU utilization:
     User                      1 percent
     Background                0 percent
     Kernel                    0 percent
     Interrupt                 0 percent
     Idle                     98 percent
   Model                         RE-S-2X00x6
   Serial ID                     CAPC7XXX
   Start time                    2024-10-01 04:31:45 UTC
   Uptime                        1 minute, 47 seconds
   Last reboot reason            0x1:power cycle/failure
   Load averages:                1 minute  5 minute 15 minute
                                      1.29      0.70      0.29

Routing Engine status:
 Slot 0:
   Current state                 Backup
   Election priority             Master (default)
   CPU temperature            44 degrees C / 111 degrees F
   DRAM                       3584 MB (4096 MB installed)
   Memory utilization         12 percent
   5 sec CPU utilization:
     User                      2 percent
     Background                0 percent
     Kernel                    6 percent
     Interrupt                 0 percent
     Idle                     93 percent
   Model                         RE-S-2000
   Start time                    2018-06-15 05:03:57 UTC
   Uptime                        2299 days, 23 hours, 29 minutes, 16 seconds
   Last reboot reason            Router rebooted after a normal shutdown.
   Load averages:                1 minute  5 minute 15 minute
                                      0.60      0.48      0.51

 

Symptoms

You would notice below alarms and both RE slots will be 0. This will reflect when RE1 is RE-S-2000 and RE0 is RE-S-2X00x6.

root> show chassis alarms            

8 alarms currently active
Alarm time              Class Description
2024-10-01 04:29:57 UTC Minor Mixed Master and Backup RE types
2024-10-01 04:29:56 UTC Major CB 0 Fabric Chip 1 Failure
2024-10-01 04:29:55 UTC Major CB 0 Fabric Chip 0 Failure
2024-10-01 04:27:16 UTC Minor CB 0 Temp Sensor Fail
2024-10-01 04:26:53 UTC Minor CB 0 Not Supported
2024-10-01 04:26:36 UTC Minor CB 0 PMBus Device Fail
2024-10-01 04:26:06 UTC Minor CB 0 Volt Sensor Fail
2021-08-06 10:18:51 UTC Minor Backup RE Active


root> show chassis hardware 

Hardware inventory:
Item            Version Part number Serial number    Description
Chassis                             JN1216C2EXXX      MX960
Midplane        REV 04  750-047853  ACAX2XXX          Enhanced MX960 Backplane
Fan Extender    REV 02  710-018051  CAAV7XXX          Extended Cable Manager
FPM Board       REV 03  710-014974  ABCD2XXX          Front Panel Display
PDM             Rev 03  740-013110  QCS17025XXX       Power Distribution Module
PEM 0           Rev 07  740-029344  QCS1734VXXX       DC 4.1kW Power Entry Module
PEM 1           Rev 03  740-063048  QCS2633VXXX       DC 4.1kW Power Entry Module
PEM 2           Rev 07  740-029344  QCS1734VXXX       DC 4.1kW Power Entry Module
PEM 3           Rev 07  740-029344  QCS1734VXXX       DC 4.1kW Power Entry Module
Routing Engine 0 REV 27 750-054758  CAPC7XXX          RE-S-2X00x6
Routing Engine 1 REV 17 740-013063  9009149XXX        RE-S-2000
CB 0            REV 40  750-070866  EBAY1XXX         
CB 1            REV 19  750-031391  ABCH0XXX          Enhanced MX SCB
CB 2            REV 19  750-031391  ABCH0XXX          Enhanced MX SCB
FPC 0           REV 36  750-028467  ABCE7XXX          MPC 3D 16x 10GE
 CPU            REV 11  711-029089  ABBY9XXX          AMPC PMB
FPC 1           REV 36  750-028467  ABCD7XXX          MPC 3D 16x 10GE
 CPU            REV 12  711-029089  ABCH0XXX          AMPC PMB
FPC 2           REV 13  750-062865  CAJN2XXX          MPC4E 3D 32XGE
 CPU            REV 03  711-062860  CAJR6XXX          HMPC PMB 2G 
FPC 11          REV 24  750-031087  ABCF8XXX          MPC Type 1 3D
 CPU            REV 08  711-030884  ABCF8XXX          MPC PMB 2G 
Fan Tray 0      REV 08  740-031521  ACDA1XXX          Enhanced Fan Tray
Fan Tray 1      REV 08  740-031521  ACDA1XXX          Enhanced Fan Tray

Solution

Install both REs in same model and then reboot the whole chassis to reflect correct Routing-Engine slot number. 

If the issue is not resolved after chassis reboot, please raise a JTAC case.

Modification History

2024-10-08 : Article Created