Description

Customer was observing temperature absolute high through NMS, when temperature goes above 70.

Solution

We did not see any logs with "temperature" in the messages. Hence our assumption was this is not system generated alarm, as we don't see same in device logs.

This must be a NMS generated alarm based on chassis environment temperature.

 

As per the temperature thresholds, 80 deg C is the minimum temperature where a log will be generated in device.

So customer need to check why NMS is generating alarm for whatever threshold they set there (may be change it to 80).

 

root@JTAC> show chassis temperature-thresholds   

                    Fan speed   Yellow alarm   Red alarm   Fire Shutdown

                    (degrees C)   (degrees C)   (degrees C)   (degrees C)

Item                 Normal High  Normal Bad fan  Normal Bad fan   Normal

Routing Engine 0 CPU Inlet1        55  60    90    90    95    95    105

Routing Engine 0 CPU Temperature     83  93    99    99   101   101    103

Routing Engine 0 CPU Outlet1       55  60    90    90    95    95    105

Routing Engine 0 CPU Inlet2        60  65    90    90    95    95    105

CB 0 Main PCBRight            48  55    80    80    90    90    100

CB 0 Main Exhaust             65  70    95    95   105   105    110

CB 0 Main PCBLeft             45  48    80    80    90    90    100

CB 0 Main Gearbox Ambient         65  70    95    95   105   105    110

CB 0 Main PCBCentral2           63  70    95    95   105   105    110

FPC 0 Gearbox0              70  75   100   100   105   105    110

FPC 0 Gearbox1              70  75   100   100   105   105    110

FPC 0 Gearbox2              70  75   100   100   105   105    110

FPC 0 Gearbox3              70  75   100   100   105   105    110

FPC 0 Gearbox4              70  75   100   100   105   105    110

FPC 0 Gearbox5              70  75   100   100   105   105    110

FPC 0 Gearbox6              70  75   100   100   105   105    110

FPC 0 Gearbox7              70  75   100   100   105   105    110

FPC 0 Gearbox8              83  88   100   100   105   105    110

FPC 0 Gearbox9              83  88   100   100   105   105    110

FPC 0 J2 HBM0               73  78    95    95   105   105    110

FPC 0 J2 HBM1               73  78    95    95   105   105    110

FPC 0 Sensor J2 Max Reading        73  80   105   105   110   110    115

Modification History

2024-10-01 : Article Created