Description

On TVP SRX devices, when upgrading to 24.X codes, device might boot in amnesiac mode with the error "commit error : Check-out failed for CASB process (/usr/sbin/casbd) without details"

Symptoms

Customer upgrading to 24.X code, after reboot might face amnesiac mode and no configuration on the device. 

While booting following error messages might be seen:

mgd: error: Check-out failed for CASB process (/usr/sbin/casbd) without details
Application-identification process: tar: Failed to set default locale
mgd: error: configuration check-out failed

 

Or after reboot, while trying to commit anything, might see the below error:

root# commit 
error: Check-out failed for CASB process (/usr/sbin/casbd) without details
error: configuration check-out failed

 

Solution

Workaround:

This is an intermittent issue and below is the workaround for restoration:

1. Login to device using console.

2. Delete /var/db/appid/db/casbd.db

3. From cli: > restart CASB-Application

 

And also this is going to be fixed in 24.2R2 and above codes using the PR mentioned below:

https://prsearch.juniper.net/problemreport/PR1823224

Modification History

2024-09-17 : Article Created
2024-09-17 : Article published