Example log messages in the "show chassis alarms" output

You may observe the following log messages in the show chassis alarms output:

lab@lab-router> show chassis alarms

2 alarms currently active

Alarm time    Class Description

XXXX-XX-XX xx:xx:xx XXX Major FPC 0 offlined due to unreachable destinations


Sample log messages and "show chassis log messages" outputs for these events:

During such occurrences, the following logs and show chassis outputs can be seen:

Jun XX XX:XX:XX XXXX xxxxx chassisd[7393]: CHASSISD_FRU_TO_SNMP_INDEX_ERROR: snmp_fru_to_bidx: fru_name:SIB: fru_type:8

Jun XX XX:XX:XX XXXX xxxxx craftd[8483]: Receive FX craftd set alarm message: color: 2 class: 100 object: 116 slot: 0 silent: 0 short_reason=SIB 0 FPC Links long_reason=SIB 0 FPC Link Error id=201326708 reason=201326592

Jun XX XX:XX:XX XXXX xxxxx craftd[8483]: Minor alarm set, SIB 0 FPC Link Error

Jun XX XX:XX:XX XXXX xxxxx alarmd[8482]: Alarm set: SIB id=201326708, color=YELLOW, class=CHASSIS, reason=SIB 0 FPC Link Error

Jun XX XX:XX:XX XXXX xxxxx chassisd[7393]: CHASSISD_FM_ACTION_PLANE_OFFLINE: Fabric sib 0 offline initiated to attempt healing of the fabric down condition.

Jun XX XX:XX:XX XXXX xxxxx chassisd[7393]: CHASSISD_FRU_OFFLINE_NOTICE: Taking SIB 0 offline: Fabric down

Jun XX XX:XX:XX XXXX xxxxx chassisd[7393]: CHASSISD_FM_ACTION_PLANE_ONLINE: Fabric sib 0 online initiated to attempt healing of the fabric down condition.

Sample "show chassis fpc" output:

lab@XXXX> show chassis fpc detail

Slot 0 information:
  State                               Offline
  Reason                              FPC offlined due to unreachable destinations
  Error code                       2162869
  Temperature                      24 degrees C / 75 degrees F
  Total CPU DRAM                    0 MB
  Total SRAM                        0 MB
  Total SDRAM                       0 MB

Before proceeding with RMA for the FPC (linecard), please follow the procedures below:

1. Check Related Events
   Review any related events that occurred at or just before the log message to gather hints on the possible cause of the problem.

2. Reboot / Reseat the FPC (Linecard)

   • Soft Restart: Use the following command to perform a soft restart:
     request chassis fpc slot <slot-number> (offline | online | restart)
   • Hard Reseat: Physically remove and reinsert the FPC during a maintenance window. Ensure the FPC module is clean when reinserted.

3. Stabilization
   Wait for the FPC to stabilize before concluding it to be a hardware issue, especially if the FPC or router was recently rebooted.

Helpful Commands for Troubleshooting:

• show chassis fabric fpcs
• show chassis fabric plane
• show chassis fabric plane-location
• show chassis fabric map
• show chassis fabric summary
• show log messages
• show chassis fpc
• show system alarms

SRX Reference KB - KB35789 [juniper.net]