This article provides steps to resolve the issue where application data is unavailable in MIST WAN Edge Insight.

By default, the "Use site setting for APP Track license" option is selected under Application Visibility. When this is the case, the checkbox for "My SRX devices have an App Track license" must be enabled at the site level under WAN Edge Advanced Security. To verify this setting, please follow these steps:

1. Navigate to Organization > Site Configuration.

2. Select the relevant site.

3. Under WAN Edge Advanced Security, ensure the checkbox for "My SRX devices have an App Track license" is checked, as shown below:

Alternatively, Application visibility can be configured at the WAN edge device level using the following steps:

1. Navigate to WAN Edge.

2. Under Application Visibility, select Device HAS an APP Track license, as shown below: