This article explains why a storage-based subscription cannot be uploaded on SD Cloud without a base subscription and provides guidance to resolve the issue.

When attempting to add a storage-based subscription license without an existing base subscription on SD Cloud, the following error message is displayed:

"You are adding a purchased subscription for the first time and must add a base subscription.

A base subscription must be added before uploading a storage-based subscription on SD Cloud. Ensure that an SRX device subscription or a JSEC (Firestorm) base or advanced subscription is installed first. Once the base subscription is successfully added, the storage-based subscription (which is an add-on subscription) can then be uploaded without errors.