Description

Unable to clear search on "services" under shared object under configure in SD.

Solution

Please find the workaround below:

Workaround 1:

Please clear the slipstream cache using the below command:

mysql -ujboss -p$(grep mysql.jboss /etc/sysconfig/JunosSpace/pwd | awk -F= '{print $2}') build_db -e "delete from UserPreferenceState where stateName = 'slipstream-user-preferences'"

If the issue persists, please check if the issue is happening for some users only on the Junos Space. If it is a matter of only a few users, you can try deleting and re-creating the user on Junos Space to check if that helps.

 

If not, please contact JTAC support via a ticket to check this issue.

Modification History

2024-08-29 : Article Created