After an upgrade, customer started noticing 'Outer Fan running at over speed' alarms for multiple fan trays, in multiple routers
Aug 22 00:02:23 JTAC alarmd[90893]: %DAEMON-4: Alarm set: FAN id=253755536, color=YELLOW, class=CHASSIS, reason=Fan Tray 2 Pair 0 Outer Fan running at over speed
Aug 22 00:02:30 JTAC alarmd[90893]: %DAEMON-4: Alarm cleared: FAN id=253755536, color=YELLOW, class=CHASSIS, reason=Fan Tray 2 Pair 0 Outer Fan running at over speed
Aug 22 00:11:13 JTAC alarmd[90893]: %DAEMON-4: Alarm set: FAN id=252706960, color=YELLOW, class=CHASSIS, reason=Fan Tray 1 Pair 0 Outer Fan running at over speed
Aug 22 00:11:26 JTAC alarmd[90893]: %DAEMON-4: Alarm cleared: FAN id=252706960, color=YELLOW, class=CHASSIS, reason=Fan Tray 1 Pair 0 Outer Fan running at over speed
labroot@JTAC> show chassis fan
Item Status % RPM Measurement
Fan Tray 0 Fan 0 OK 30% 7168 RPM
Fan Tray 0 Fan 1 OK 30% 6784 RPM
Fan Tray 1 Fan 0 OK 30% 7296 RPM
Fan Tray 1 Fan 1 OK 30% 6784 RPM
Fan Tray 2 Fan 0 OK 30% 7296 RPM
Fan Tray 2 Fan 1 OK 30% 6784 RPM
This is fixed via below PR.
https://prsearch.juniper.net/problemreport/PR1818517
For MX10003 fan min and max threshold were -40 and +20 set. If fan RPM goes below/beyond those RPM, s/w start raising alarms.
Similarly for MX204 fan min and max threshold were -20 and +20 set.
After discussing with h/w team, min & max threshold values are now decided -40 and +40. Due to this FAN RPM will be in bandwidth and no alarm will be seen.
The PR fix will have the threshold modified.
There is no workaround for the issue & going with fixed release is the available option.