FPC is operational, but no information is displayed for inbuilt PIC0, PIC2, and PIC3 on FPC

No active alarms on the chassis.

root> show chassis alarms no-forwarding
No alarms currently active

root> show chassis hardware detail no-forwarding

Hardware inventory:
Item       Version Part number Serial number   Description
FPC 1     REV 43  750-037355  ABCD1234     MPC4E 3D 2CGE+8XGE
 CPU      REV 12  711-035209  ABCD1234     HMPC PMB 2G
 PIC 0          BUILTIN   BUILTIN      4x10GE SFPP
 PIC 1          BUILTIN   BUILTIN      1X100GE CFP
  Xcvr 0    REV 01  740-047682  ULS3541      CFP-100G-LR4
 PIC 2          BUILTIN   BUILTIN      4x10GE SFPP
 PIC 3          BUILTIN   BUILTIN      1X100GE CFP

root> show chassis fpc detail
Slot 1 information:
 State                Online
 Temperature           28 degrees C / 82 degrees F
 Total CPU DRAM         2048 MB
 Total RLDRAM          1036 MB
 Total DDR DRAM         11264 MB
 FIPS Capable            False
 FIPS Mode              False
 Start time             2024-08-20 10:44:59 PDT
 Uptime               12 hours, 10 minutes, 27 seconds
 Max power consumption      584 Watts

root> show chassis fpc no-forwarding 
           Temp CPU Utilization (%)  CPU Utilization (%) Memory  Utilization (%)
Slot State      (C) Total Interrupt   1min  5min  15min DRAM (MB) Heap   Buffer

 1 Online      28   26     0    23   23   23  2048    60     21

 

• Reseat or Swap FPC2:

  • Reseat FPC2: Remove and reinsert FPC2 into its current slot. Ensure that it is securely and correctly seated.
  • Swap FPC2: If reseating does not resolve the issue, move FPC2 to another empty slot in the chassis. This will help determine if the issue is related to the slot itself.

• Check PIC Status:

  • After reseating or swapping FPC2, verify the status of PICs and FPC2. Ensure that all PICs are correctly recognized and displaying information as expected.

• Verify SFP Connections:

  • Ensure that the SFPs are properly connected to their respective ports on FPC2. Loose or improperly connected SFPs can cause issues with PICs.

• Check Ports under PICs:

  • Verify that the ports on the PICs are appearing correctly and are functional. This includes checking for any display or operational issues.

• Test with Spare FPC:

  • If available, swap the spare FPC into Slot 2 with the current PICs. Observe if the same issue persists with the spare FPC.