Description

This KB article explains the FPC and SIB error logs after dcpfe core crash.

Symptoms

Syslog messages:

Jul 24 06:34:21 QFX alarmd[8412]: Alarm set: SIB color=YELLOW, class=CHASSIS, reason=SIB 0 FPC Link Error

Jul 24 06:34:21 QFX craftd[8414]: Receive FX craftd set alarm message: color: 2 class: 100 object: 116 slot: 0 silent: 0 short_reason=SIB 0 FPC Links long_reason=SIB 0 FPC Link Error id=201326708 reason=201326592

Jul 24 06:34:21 QFX craftd[8414]: Minor alarm set, SIB 0 FPC Link Error

Jul 24 06:34:21 QFX chassisd[7668]: CHASSISD_FRU_TO_SNMP_INDEX_ERROR: snmp_fru_to_bidx: fru_name:SIB: fru_type:8 

Jul 24 06:34:21 QFX chassisd[7668]: CHASSISD_IPC_FLUSH_ERROR: ch_flush_fru_pipe: flush operation failed for FPC 0

Jul 24 06:34:21 QFX alarmd[8412]: Alarm set: FPC color=YELLOW, class=CHASSIS, reason=FPC 0 SIB Link Error

Jul 24 06:34:21 QFX craftd[8414]: Receive FX craftd set alarm message: color: 2 class: 100 object: 104 slot: 0 silent: 0 short_reason=FPC 0 detects link long_reason=FPC 0 SIB Link Error id=369098856 reason=369098752

Jul 24 06:34:21 QFX craftd[8414]: Minor alarm set, FPC 0 SIB Link Error

Jul 24 06:34:21 QFX chassisd[7668]: CHASSISD_SNMP_TRAP7: SNMP trap generated: Link Error (jnxFruContentsIndex 7, jnxFruL1Index 1, jnxFruL2Index 0, jnxFruL3Index 0, jnxFruName FPC: QFX10002-36Q @ 0/*/*, jnxFruType 3, jnxFruSlot 0)

Jul 24 06:34:21 QFX chassisd[7668]: CHASSISD_IPC_FLUSH_ERROR: ch_flush_fru_pipe: flush operation failed for FPC 0

Jul 24 06:34:21 QFX chassisd[7668]: CHASSISD_IPC_CONNECTION_DROPPED: Dropped IPC connection for FPC 0

Jul 24 06:34:21 QFX chassisd[7668]: CHASSISD_IFDEV_DETACH_FPC: ifdev_detach_fpc(0)

 

root@QFX> show system core-dumps no-forwarding

Host Crash Info:

--------------------------------------------------------------------------

-rw-r--r-- 1 root root 181307222 Jul 24 06:30 /var/tmp/corefiles/Router-node.dcpfe.7687.1721802612.core.tgz

Solution

Collect the following outputs to investigate the issue:

 

show chassis alarm

show system core-dumps

show chassis sibs

show chassis sibs detail

show chassis fpc errors

show chassis fabric errors fpc <x>

show chassis fabric summary

show chassis fabric topology

show chassis fabric sibs

show chassis fabric errors

show chassis fabric errors sib <x>

show chassis fabric errors autoheal

show chassis fabric degraded-fabric-reachability

show chassis fabric plane-location

show chassis fabric reachability detail

 

Decode the dcpfe core and check the issue if it is related to FPC or SIB PFE then follow the log messages to narrow down further.

 

If the issue points to the FPC, then please schedule a safe window to restart/reseat the affected FPC.

request chassis fpc slot <x> offline

request chassis fpc slot <x> online

 

Or request chassis fpc slot <x> restart

 

If restart/reseat of FPC did not resolve the issue we may attempt to offline/ online the associated SIB by waiting 5-10 mins between offline and online action.

request chassis sib slot <x> offline

request chassis sib slot <x> online

 

If the error related to the SIB/FPC persists even after restart, then please contact Support as the issue could be related to hardware and further investigation may be needed.

Modification History

2024-08-13 : Initial Publication