Description

ACX6360-OR may experience routing daemon (RPD) completely stop.

 

Symptoms

RPD stops and mgmt interface is not reachable.

 

Logs will be seen:

 

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx10-QuadA: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_deinit: phy_id 0xa: error cleaning up BCM SDK mac (bcm-err -10)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_deinit: phy_id 0xa: error cleaning up BCM SDK (bcm-err -25)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx10-QuadA: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0xa!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx11-QuadB: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0xb!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx12-QuadA: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0xc!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx13-QuadB: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0xd!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx14-QuadA: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0xe!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx15-QuadB: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0xf!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx16-QuadA: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0x10!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx17-QuadB: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0x11!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx18-QuadA: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0x12!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: bcm82391_init: FPC0-PIC0-idx19-QuadB: error initializing BCM SDK (bcm-err -26)

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zh_bcm82391_hw_init: 0 - FW download failed on phy_id 0x13!!!

ACX6360-OR fpc0 6360-OR-node dcpfe_pd[20751]: zephyr_chip_init:531: ZEPHYR[0]: Initing avago-serdes ...

ACX

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Connection: platformd failed

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Connection: platformd-relay failed

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Shutting down master connection on request

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Master connection entered state:ERROR

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Connection: Master failed

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Shutting down platformdconnection on request

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Shutting down platformd-relayconnection on request

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Shutting down jvisiond-relayconnection on request

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Warn] IPC : TCP Error on async read endpoint:128.0.0.1:6234 error:Operation canceled

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Warn] IPC : IPC Connection error on read trigger endpoint: 128.0.0.1:6234 status: Generic failure

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Connection: jvisiond-relay failed

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Error] AM : Shutting down master connection on request

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Warn] IPC : TCP Error on async read endpoint:127.0.0.1:50069 error:Operation canceled

ACX6360-OR fpc0 6360-OR-node aftd-expr: [Warn] IPC : IPC Connection error on read trigger endpoint: 127.0.0.1:50069 status: Generic failure

Solution

Proceed to RMA chassis/Routing-engine

Modification History

2024-07-29 : Article Created