Description

In certain situations, device configuration files are not listed in Junos Space, or the most recent configuration backups are not visible.

This article explains the cause and provides the steps to resolve the issue.

Symptoms

 

  • The most recent device configuration files are not appearing in Junos Space.

  • No scheduled job exists for device configuration backup.

  • A device configuration backup job was scheduled before the device was discovered.

 

Solution

 

Cause: 

Device configuration files are generated only when a configuration backup job is executed.

If a device is discovered after the scheduled backup job is created, it will not be included automatically.

 

Solution: Manually trigger a configuration backup for the affected devices.

 

  1. Log in to the Junos Space Network Management Platform.

  2. Navigate to:

    Configuration Files > Config File Management

  3. Click the Backup Files icon.

  4. Select the required devices.

  5. Click Backup to generate the configuration files.

    KB7.png

     

    After the backup completes, the latest configuration files should appear in the list.

     

    If the issue persists after performing the manual backup, please contact JUNIPER JTAC Support for further assistance.


     

    Modification History

    2024-07-27 : Article Created