Description

The article provides details to check if PIC is not getting detected in the QFX5200 device

Symptoms

 

 

  • The device will come up with FPC but there will be no PIC detected .

root@JTAC> show chassis hardware

Hardware inventory:

Item       Version Part number Serial number   Description

Chassis                KH0218151239   QFX5200-32C-32Q

Pseudo CB 0

Routing Engine 0     BUILTIN   BUILTIN      RE-QFX5200-32C-32Q

FPC 0      REV 28  650-059719  WH0218150289   QFX5200-32C-32Q. <<<<<<<<<<<<<<<<. NO Pic is seen on device

 CPU           BUILTIN   BUILTIN      FPC CPU

Power Supply 0  REV 05  740-053352  2FE18121240    JPSU-850W-AC-AFO

Power Supply 1  REV 05  740-053352  1KD14120241    JPSU-850W-AC-AFO

Fan Tray 0                        QFX5200 Fan Tray 0, Front to Back Airflow - AFO

Fan Tray 1                        QFX5200 Fan Tray 1, Front to Back Airflow - AFO

Fan Tray 2                        QFX5200 Fan Tray 2, Front to Back Airflow - AFO

Fan Tray 3                        QFX5200 Fan Tray 3, Front to Back Airflow - AFO

Fan Tray 4                        QFX5200 Fan Tray 4, Front to Back Airflow - AFO

 

 

  • When we check "show chassis fpc pic-status" PIC's will not be shown as seen below

 

root@JTAC>show chassis fpc-pic status

Slot 0 Online qfx5200-32c-32q

 

root@JTAC>show chassis pic fpc-slot 0 pic-slot 0 

FPC 0, PIC 0 is empty

Solution

  1. Check for log messages and chassisd logs to see any errors are seen while PIC is coming up
  2. If no errors seen on above files, Login into shell mode and check for syslog messages once the device is up
  3. If there are any hardware errors or PIC Is failing to comeup, Power drain the device and check if PIC is detected [Please note in QFX5200 the PIC 0 is builtin ].
  4. If Power drain also does not help detect the PIC , RMA the device

Modification History

2024-07-20 : Article Created