Customer have Fusion setup with two ADs 9208 and SDs EX2300. On one of the SDs POE is not working. Different POE devices do not power up. Already unplugged the power cord of the SD.

root> show chassis satellite detail

Satellite Alias: xxxx

FPC Slot: 140

Operational State: Online

Product Model: EX2300-48P

Product Family: arm

Serial number: xxxxxxxxxxxx

Device Reachability: Local

System id: xx:xx:xx:xx:xx:xx

Software package version: 22.4R2-S2.6

Host software version: 5.0.0

Management Address: x.x.x.x/x

Cascade interfaces:

   Interface Name: xe-2/0/1 State: online

Uplink Interface: xe-140/1/1

Adjacency state: Two-Way

Last transition: 10:30:02

Adjacency down count: 2

Last down cause: Interface Down (last pkt rx 5 sec earlier)

Rx Packet: 1553872 Last received packet: 00:00:06

Peer adjacency information: 10:29:52

   Last down cause: Interface Down  

On one of the SDs POE is not working. Different POE devices do not power up. Already unplugged the power cord of the SD.

root> show poe controller

Controller Maximum  Power        Guard   Management  Status       Lldp

index      power    consumption  band                               Priority

140       740.00W  0.00W          0W    Class       AT_MODE      Enabled

root> show chassis firmware satellite

Part                    Type      Version

FPC 140                 U-Boot    1.3.2                                     

                         BIOS      1.3.2                                     

                         PoE firmware 1.6.1.1.9                

root> show chassis satellite poe-state fpc-slot 140 detail
 
Slot: 140           Model: EX2300-48P       Serial Number: xxxxxxxxxxxx
 
Number of connection flaps: 2
Last flap: 2024-06-17 07:23:55 CEST
API Statistics:
 
Method name                 Sent    Received   Success  Timeout Error    Current ID
 
poe_set_config              136     136        136      0       0        369732
poe_del_config              0       0          0        0       0        0
get_poed_poe_data_snapshot  41538   41537      41537    0       0        374122
 
Mevent Statistics:
 
Mevent type     Received
POE_ALARM       0
 
 
root> show chassis satellite power-budget-statistics fpc-slot 140
 
fpc 140:
-------------------------------------------------------------------------
 
            PSU 0    (JPSU-450W-AC-AFO   )           :     450 W   Online
            Power redundancy configuration           :     N+0
            Total power supplied by all online PSUs  :     850 W
            Base power reserved                      :     110 W
            Non-PoE power being consumed             :     450 W
            Total power allocated for PoE            :     740 W
            Total PoE power consumed                 :       0 W
            Total PoE power remaining                :     740 W

root> show poe interface

Interface   Admin      Oper   Max       Priority      Power         Class

            status     status power                    consumption   

ge-140/0/0  Enabled    OFF    15.4W     Low           0.0W          not-applicable

ge-140/0/1  Enabled    OFF    15.4W     Low           0.0W          not-applicable

ge-140/0/2  Enabled    OFF    15.4W     Low           0.0W          not-applicable

ge-140/0/3  Enabled    OFF    15.4W     Low           0.0W          not-applicable

ge-140/0/4  Enabled    OFF    15.4W     Low           0.0W          not-applicable

ge-140/0/5  Enabled    OFF    15.4W     Low           0.0W          not-applicable

Standard Procedure:

• Power cycle the affected FPC (re-seat the power cord). If still issue persists, disconnect the SD switch from the AD and transform the satellite to a standalone Junos by performing format installation.

• Check if the POE ports are recovered after format installation.

• If not, upgrade the POE firmware by executing one of the following commands in operational mode:

request system firmware upgrade poe fpc-slot <slot>

OR

request system firmware upgrade poe fpc-slot <slot> file /usr/libdata/poe_latest.s19
 

• Once the above steps are completed, you can transform the standalone Junos into Satellite device.