Description

Alarm presented for sysapp-mib on PTX device

Symptoms

PTX> show chassis alarms

1 alarms currently active

Alarm time Class Description

2024-06-22 12:26:18 PDT Major Application sysapp-mib fail on node Re0

Solution

A MIB is a standardized collection of management information about network devices.

It provides a framework for network management systems (NMS) to discover, monitor, and control network devices.

Each MIB defines a set of objects (variables) that represent the device's configuration and operational data.

Sysapp-mib: Management Information Base," indicating that "sysapp-mib" might be a MIB module related to the system application.

 

The system application itself might have crashed or encountered an error.

The MIB module might be corrupt or missing the necessary data.

There could be configuration issues with the SNMP (Simple Network Management Protocol) service or the MIB module

 

-use the show snmp mib command to list available MIBs.

-Use the show snmp health-monitor
-Use show snmp health-monitor alarms detail

If nothing relevant has been discovered on those outputs, then proceed with the following command to restart sysapp-mib on the affected node:

 

cli> request system application app sysapp-mib node re0 restart

 

If alarms persist, please contact JTAC to assist further on this issue.

Modification History

05/05/2026 - Changed the fix from restarting SNMP/MIB processes to sysapp-mib.
09/05/2024 - The customer had this alarm, restarted both snmp and mib-process and the issue persisted, had to reboot the router to clear the alarm ( 2024-0904-250657 )

2024-06-25 : Article Created